PAE does not offer an exchange/refund policy once the order is processed. However, you are eligible for an exchange if we have delivered a wrong item to you or the one you received is faulty or damaged. In that scenario you can contact our customer service center by emailing us at inayatyou@gmail.com or can call us at +971 54 995 7193 along with your order number for our customer care representative to schedule the right one for you.

You may cancel your order suddenly after placing order. Once the order has been shipped, you will receive a shipping confirmation via email that will contain the tracking information. As soon as the product has been shipped, our exchange policy will be applicable. PAE has the authority to cancel orders for reasons such as, the item is out of stock, pricing errors, or the credit card payment declined by the issuing financial institutions.